Contact Us


Connect to the Promise Team through Text

Promise Appointments

Meet with Promise virtually or in-person!
Promise staff cannot create Student Education Plans. Contact the Counseling Center to meet with a counselor for a SEP.


If you prefer a phone call, leave a voicemail with your:

  • Full Name
  • Banner ID
  • Phone Number and the best time for a callback
  • Detailed Message

Connect with our Peer Mentors

Sign up to be paired with a Promise Peer Mentor to help guide you through your time here at Fullerton College.


Text: (714) 266-1767

Staff Emails

Have a general question? Not sure who to contact? Email for the fastest response!

Looking for a specific staff email? 

Promise Coaches

Juan Ramos, M.S.

Janet Carreno

Dominic Lawerence

Elio Lopez

Other Staff

Deniz Fierro, Ed.D. |
Director, Educational Partnerships & Programs/Promise

Cheyenne Mann  | Administrative Assistant II

Annika Shellenbarger, M.S  | Student Services Specialist

Valerie Salazar, M.S  | Student Services Specialist  

Fall 2022 Promise Center Hours: 

August 22nd – December 21st 2022

Virtual Services & Promise Center – RM 2001

Monday & Thursday: 8am – 5pm

Tuesday & Wednesday: 8am – 6pm
Closed Tuesdays 12pm – 1pm for staff meeting

Friday (virtual only): 8am – 12pm

Promise Center - Room 2001


Image of Fullerton College Map

Promise Canvas Page

The Promise Canvas page is designed to keep current Promise Students up to date with upcoming events, important dates and reminders, scholarships, and more! Joining the Promise Canvas does not guarantee eligibility. You will have access to join program canvas pages the day after you register for units at Fullerton College.

Join the Promise Canvas at

Follow us on Instagram @FC_Promise

Follow us on Twitter @FullCollPromise