Contact Us

Email is the fastest way to contact us at this time.
Please allow 1-2 business days for a response!

Zoom Appointments

Meet one-on-one with a Promise Coach! 
Promise Coaches cannot create Student Education Plans. Please contact the Counseling Center to meet with a counselor for a SEP.


If you prefer a phone call, please leave a voicemail with your:

  • Full Name
  • Banner ID
  • Phone Number and the best time for a callback
  • Detailed Message

Follow us @fc_promise

Staff Emails

Have a general question? Not sure who to contact? Email for the fastest response!

Looking for a specific staff email? 

Deniz Fierro, Ed.D. | Director, Educational Partnerships & Programs/Promise

Monica Gutierrez, M.S. | Peer Mentor Coordinator

Annika Shellenbarger  | Project Coordinator  


Promise Coaches

Juan Ramos

Miriam Sandoval

Andrea Sadek

Kamilia Adem

Maricruz Santander

Promise Canvas Page

The Promise Canvas page is designed to keep current Promise Students up to date with upcoming events, important dates and reminders, scholarships, and more! Joining the Promise Canvas does not guarantee eligibility. You will have access to join program canvas pages the day after you register for units at Fullerton College.

Join the Promise Canvas at 


Fall 2021 Office Hours: 

August 23rd, 2021 through December 17th, 2021

Virtual Services
Monday: 8:00 am – 5:00 pm

Tuesday: 8:00 am – 6:00 pm
Wednesday: 8:00 am – 6:00 pm
Thursday: 8:00 am – 5:00 pm
Friday: 8:00 am – 12:00 pm

Saturday/Sunday: Closed

In-person Services 

Wednesdays & Thursdays
9am – 5pm

Closed 12pm-1pm for lunch and cleaning

Green checkmark on MyGateway and masks required indoors
More information at

Promise Center Location

The Fullerton College Campus is only open during certain days and times. Please refer to before visiting campus!  



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