What is the North Orange Promise?


The Promise Program provides 2 years of free tuition to first-time college students. We want to help students with the cost of college by covering the enrollment and health fees through the North Orange Promise Fee Waiver.

The program provides wrap around services to first-time and continuing Promise students. There is no income requirement, just to be a first-time college student and a California Resident.

Frequently Asked Questions

General Questions

What does North Orange Promise mean?

The North Orange Promise is Fullerton College’s name for the first-time student, tuition-free program. The program provides free tuition for first-time college students through financial aid, the California College Promise Grant (CCPG), or AB-19/AB-2 (Assembly Bill No.2). Additionally, Promise Program students receive benefits such as priority and enhanced registration, access to an online community, and more! (see Promise Benefits FAQ).

 

Who qualifies for the North Orange Promise Program?

  • First-time college students *
  • California residents *
  • High School graduate or equivalent

*See Promise Eligibility FAQ for more details

 

How do I participate in the Promise Program?

  • Submit a Fullerton College application 
  • Complete a financial aid application and next steps (FAFSA or CA Dream Act)
  • Meet with a FC counselor before registration and again during the first year to complete a comprehensive Student Education Plan (SEP)
  • Enroll full-time (12 or more units) in the fall and spring semesters*

What are Promise Program Expectations?

  • Maintain full-time enrollment of 12 units per term*.
    • *If you are receiving DSS Services (Disability Support Services), you may be able to enroll in less than 12 units as determined by a DSS counselor.
    • *CTE students who do not start the semester with all 12 units, but accumulate 12+ units throughout the semester are eligible. 
  • Complete a FAFSA or CA Dream Act application each year.

  • Meet with a counselor or special program counselor at least once per semester to review Student Education Plan or as needed after completion of a Comprehensive Student Education Plan. This will ensure students accomplish academic/ career/transfer goals in a timely manner.

  • Follow the courses outlined in my Student Education Plan. Failure to do so without approval from my counselor will affect my ability to participate in the Promise Program. Changes in my plan will require that I meet with a counselor to ensure my continued academic success.

     

  • Enroll in math and English courses as designated by Student Education Plan within the first year of college.
    • CTE students may not need math and English to complete their certificate as determined by their counselor.
  • Maintain Satisfactory Academic Progress (SAP) for financial aid and North Orange Promise Fee Waiver eligibility.
    • SAP includes a 2.0 cumulative GPA and complete at least 67% of the courses attempted each term.
  • Check-in with Promise Coaches or Peer Mentors at least twice a semester (Fall, Spring). Promise activities including workshops to support student educational goals, career & transfer seminars, collaborative student support activities, and events offered by the Promise Program count towards two check-ins.

     

Is the Promise, Anaheim Educational Pledge, and the Fullerton Partnership the same program?

The North Orange Promise encompasses the Anaheim Educational Pledge, Fullerton Partnership, and all 1st-time college students (beginning Fall 2019).

 

Promise Benefits FAQ

What fees do the Promise Program cover?

Your enrollment fees (the cost of classes), which are $46 per unit and the mandatory $21 Health Fee.

 

What fees are not covered by the Promise Program?

Additional fees such as books, parking permits, course materials or lab fees, Associated Student fees, OCTA Bus Fee, and Student ID cards are NOT covered by the North Orange Promise Fee Waiver.

 

What are “wrap around services”?

  • Guided entry support for first-time college students through the local high school partnerships.
  • Summer START transition program for all first-time college students
  • Specialized Counseling Services
  • Financial Aid Support
  • Priority and Enhanced Registration
  • Access to our online community through Canvas to provide information regarding important deadlines, resources, and more!
  • Personalized one-on-one support through Promise coaches and peer mentors
  • Specialized career & transfer seminars to help you complete your goals in a timely manner
  • Celebrations, social events, engagement & leadership opportunities, and much more!


How long does the North Orange Promise last?

The North Orange Promise will be applied for two consecutive academic years:

Year 1: Fall > Spring or Spring only

  • Your tuition will be waived once you are Promise Eligible and register for 12 or more units*.
  • You must complete the semester with your Satisfactory Academic Progress (SAP) in good standing to be eligible for your second year. 
    • Good Standing includes maintaining a 2.0 cumulative GPA and completing 67% or more of all attempted units.

Summer between Year 1 and Year 2: Optional and only covered by the North Orange Promise if registered for 12 units or more. 


Year 2: Fall > Spring

  • Your tuition will be waived upon renewal of your FAFSA or CA Dream Act, maintaining SAP good standing, and registering for 12 or more units*.


*If you are receiving
 DSS Services (Disability Support Services), you may be able to enroll in less than 12 units as determined by a DSS counselor.

*CTE students who do not start the semester with all 12 units, but accumulate 12+ units throughout the semester are eligible.

Promise Eligibility FAQ

Who qualifies for the North Orange Promise Program?

  • First-time college students
  • California residents
  • High School graduate or equivalent


What is a first-time college student?

  • Students who have not previously earned any college credit after high school graduation.
    • Any college courses that were taken while in high school, as part of dual enrollment, are the only exception.

What is a California Resident?

  • California Residency is determined by Admissions and Records. Please refer to the Residency web page for more information. 
  • Students who are eligible for non-resident tuition exemption through AB540 or SB68. For more information, refer to the Residency web page.


Are students who enroll in less than 12 units eligible to participate in the Promise Program?

  • Students must maintain full-time enrollment of 12 units or more in order to participate in the Promise Program.
  • If a student is receiving DSS Services, they may be able to enroll in less than 12 units as determined by a DSS college counselor.


Are Career Technical Education (CTE) students covered by the Promise?

Yes! CTE students who do not start the semester with all 12 units, but accumulate 12+ units throughout the semester will have fees retroactively paid.

 

What if I don’t start classes until the spring?

Your spring term would count as your first full year.

 

How do I maintain eligibility in the Promise Program?

  • Maintain full-time enrollment of 12 units or more.
    • *If you are receiving DSS Services (Disability Support Services), you may be able to enroll in less than 12 units as determined by a DSS counselor.
    • *CTE students who do not start the semester with all 12 units, but accumulate 12+ units throughout the semester are eligible.
  • Renew and complete the FAFSA or CA Dream Act application.
  • Maintain Satisfactory Academic Progress (SAP) for financial aid and North Orange Promise Fee Waiver eligibility
    • SAP includes: 2.0 cumulative GPA or higher and complete at least 67% of all units attempted
  • Enroll in math and English courses during the first year as designated by their Student Education Plan (SEP)
    • CTE students may not need math and English to complete their certificate as determined by their counselor.

How can I verify that I completed all Promise Eligibility requirements?

If you are a first-time or continuing Promise student, please email promise@fullcoll.edu with your name, student Banner ID, request to verify your Promise status.

Financial Aid, Fees, and Refund FAQ

Does the Promise Program have an income requirement?

 

  • There is no income requirement to be eligible for the North Orange Promise Fee Waiver.
  • The North Orange Promise is a last-dollar scholarship program, which means it will cover any enrollment fees remaining after federal and state aid programs, and private scholarships are applied.


If I know I do not qualify for financial aid, do I still have to complete the FAFSA or CA Dream ACT application?

 

  • Students are required to complete a Financial Aid application to qualify for the Promise benefits.
  • Some students are selected for verification or need to make corrections to complete their financial aid application. Please check your email or My Gateway for any notifications regarding issues with your financial aid application.


What is the difference between the Promise Program & Promise Grant?

  • The CA College Promise Grant (CCPG, formerly BOG-Fee Waiver) is dependent on family income or other special qualifications.
  • Most Promise Program students qualify for the CCPG, but the CCPG does not have the full-time enrollment requirement.
  • The Promise Program has additional benefits including dedicated high school outreach support, priority registration, wrap-around services, peer mentors, and much more.


What is the difference between the CCPG and the North Orange Promise Fee Waiver?

For students who DO NOT qualify for financial aid or the CCPG, the North Orange Promise Fee Waiver covers registration & health fees.

North Orange Promise Fee Waiver

CA College Promise Grant (CCPG)

  • Students must complete the FAFSA or CA Dream Act
  • Covers tuition and health fees for students who are “ineligible” for financial aid
  • Students must enroll in 12+ units*
  • Students must complete all Promise Steps
  • The Waiver will pay for registration and health fees for Fall & Spring semesters for two consecutive years

*Students receiving DSS services who are approved to take less than 12 units are excused from the 12-unit requirement.

  • Students must complete the FAFSA or CA Dream Act
  • Covers tuition for students who qualify for financial aid based on family income/special qualifications
  • The CCPG does not cover the health fee (the Promise Fee Waiver will cover the health fee for students who enroll in 12+ units* and are not eligible for other financial aid)
  • CCPG will pay for registration for all semesters, including summer

Does the North Orange Promise Fee Waiver cover any other fees, such as parking or course materials?


Additional fees such as books, parking permits, course materials or lab fees, Associated Student fees, OCTA Bus Fee, and student ID cards are NOT covered by the North Orange Promise Fee Waiver.


Is Summer tuition covered under the Promise Program?

Summer is optional and not required to be eligible for the Promise. The North Orange Promise Fee Waiver covers summer tuition for students who enroll in 12 units or more. Students who qualify for the California Promise Grant (CCPG) can have their Summer enrollment fees covered with no unit requirement. 


I have completed all of the required steps. Why do I still see fees on my account?

You will continue to see a balance in your My Gateway account until the third week of school (after census, also known as add/drop period). If you are still eligible for the North Orange Promise Fee Waiver at census, your tuition will be waived.

A remaining balance may represent optional fees selected after registering for classes.

 

If I already paid, and I have completed all of the required steps, when will I get a refund?

As long as you remain eligible, refunds will begin two weeks after the add/drop deadline. 

Completing Units, GPA, and Withdrawing Units FAQ

How do I maintain eligibility in the Promise Program?

  • Maintain full-time enrollment of 12 units or more.
    • *If you are receiving DSS Services (Disability Support Services), you may be able to enroll in less than 12 units as determined by a DSS counselor.
    • *CTE students who do not start the semester with all 12 units, but accumulate 12+ units throughout the semester are eligible.
  • Renew and complete the FAFSA or CA Dream Act application.
  • Maintain Satisfactory Academic Progress (SAP) for financial aid and North Orange Promise Fee Waiver eligibility
    • SAP includes: 2.0 cumulative GPA or higher and complete at least 67% of all units attempted
  • Enroll in math and English courses during the first year as designated by their Student Education Plan (SEP)
    • CTE students may not need math and English to complete their certificate as determined by their counselor.

What if I drop below 12 units before the add/drop deadline (census)?
You would not be eligible for the North Orange Promise and will be held responsible to pay for all fees.

 

If I withdraw from units after the add/drop deadline (census), do I have to make up those units to stay eligible?
Maybe.  You need to maintain Financial Aid Satisfactory Academic Progress (SAP) to stay eligible and unit completion may affect that.  Before withdrawing from classes, please contact financial aid or a Fullerton College Counselor. You can view the 2020/2021 SAP Policy here.

What happens if I fail a course in the first or second semester of the program?

  • If a Promise student receives an “F” grade and it drops their cumulative GPA below a 2.0, then the student would be disqualified from receiving Promise benefits, as determined by their Satisfactory Academic Progress (SAP).
  • Please make sure to meet with a counselor, with the Promise Coaches, and communicate with your instructors on a regular basis. They can help you avoid any academic pitfalls.

If I take a semester off or enroll in less than 12 units, can that extend my two years to a future term?  
No. The North Orange Promise Fee Waiver time clock starts as soon as you enroll in college units and you have up to two years to receive this tuition waiver.

Contact Information

North Orange Promise

North Orange Promise Website

Email: promise.fullcoll.edu

Instagram: fc_promise

 

Admissions and Records

A&R Website

Hours and Contact